With faster devices and faster internet, the demand for better customer service has increased and has become the standard for most customers. Beratics powered chatbots or other automated communication channels will revolutionize your customer support system and make your platform the most powerful and convenient channel supported by an AI chatbot.
The customer messages via email or contact forms can be answered automatically but in a personalized manner or are prepared by computer and sent to the customer with the approval of an agent. Your agents no longer have to write emails or personalized messages. The replies to each message are prepared beforehand and over time the database will be expanded with more inquiries and replies.
We speak the languages of your customers for you so that your agents don't have to learn all the languages. Our technology speaks 10 languages (English, German, French, Italian, Chinese, Russian, Turkish, Arabic, Portuguese and Spanish)